Hertz's one-way inter-city daily rate is $75. This fee applies to all one-way rentals. This fee can be avoided by choosing flexible locations and times of year to rent a car. Hertz will automatically calculate your daily rate if you return the vehicle late. Even if you return a vehicle one day earlier, Hertz will automatically recalculate your daily rate.
Locations
Hertz charges no drop off fees, but will charge you for mileage. The cost of your online booking will show the exact amount. Thrifty will also charge a drop off fee. This is due when you return your rental car to a different location. Hertz offers attractive rates for its rental cars. Most locations are near the airport or nearby. You can also find thousands of locations around the country through Hertz.
Time of the year
Hertz is a well-known car rental company that does not charge drop-off fees, but charges a mileage fee for all one way rentals. This fee appears as inter-city fees online. Thrifty charges a drop-off fee on all one-way rentals. Different rental companies will charge different rates for pickup and drop-off services depending on where you are renting a car.
Stanley's claim against Hertz
Mark Stanley is an entrepreneur and advises corporations on customer services. Hertz's case is a classic example of poor customer service. Stanley had rented a car through Hertz via Delta Air Lines in order to travel to Hawaii. He had requested that the car be returned by 8 p.m. on the 13th of July, but did no receive confirmation e mail before leaving. He also did not receive a response to his email, even after asking. Stanley sent an e-mail to Hertz requesting a reply. Hertz didn't respond.
Hertz offers comprehensive insurance coverage, which includes Personal Accident Insurance and Personal Effects Insurance. These insurance packages don't cover the drop-off fee and are included in your car rental price. Both policies cover accidental death coverage and medical expense coverage. This can cause problems when renting a car. Customers who are looking for additional protection can also purchase Personal Accident Insurance. The Los Angeles Times' David Lazarus chronicled one such Hertz car rental gone wrong in Hawaii.