The main goal of a zipcar tutorial is to help you get started using the service. You'll learn how to reserve a car, pay for gas, return the car, and get a refund. If you have any questions, you will also find out about insurance requirements and how to return the car.
How to reserve a car
Logging into the Zipcar app is necessary to reserve a Zipcar. Then, you should choose the pickup and drop-off location. You can also select a day and time. Be sure to check the car’s limit before you reserve it. You can always amend the details later, if you've chosen an incorrect time or location. Then, you can confirm your reservation by tapping on the "confirm booking" button.
Zipcar's reservation process is faster than traditional rental agencies. You only need to tap a few buttons to find a car, and select a pickup or return time. You don't have to complete lengthy forms or read through the fine print. You can also extend your reservation by calling the Zipcar hotline. When you do so, make sure to follow the Fee Policy to avoid additional charges.
How to pay for gasoline
Zipcar's gas card functions exactly like a regular credit card or debit card. To complete the transaction, you simply insert your card into the appropriate slot at a pump. Follow the prompts to finish the transaction. Be sure to get the right amount of gas for your Zipcar. It is more expensive, so make sure you do not overfill it. After you have finished filling your Zipcar, retain the receipt so that you can claim your reimbursement.
Zipcar gas cards are only available to those who have a valid credit card or debit card with a minimum $50 limit. Zipcar cards will not be accepted by some stations unless the card is redeemed at a pump. Before you pay for gas, make sure that your zip code is entered.
How to return a Car
You need to be able to safely return your Zipcar rental. The first step is to make sure you return the key to the holder in the glove box. This can be accomplished by inserting the bullet-shaped key fob into the slot. Once the key is in, a small green LED will light up. This will indicate that the rental period is over. Next, you need to perform a final check to make sure your belongings are still in the vehicle. Make sure you are careful because some vehicles don’t automatically turn on when the ignition switch is turned off.
After you use the Zipcar, lock the doors. The Zipcar should not be left unattended or you will be charged extra for it. You will also be charged a late fee if the car is not returned by the due date. This fee could be as high as $50
How to get your refund
Zipcar customer service can be reached to request a refund if you have any problems with your booking. Your request must be submitted within 30 days from the original booking date. To verify your details, attach a copy of your receipt.
You can cancel your Zipcar membership in a few easy steps. You will need to log in to your account and supply your driver’s license. After that, wait for the cancellation process to take place. If you cancel within 30 days, you may be eligible for a full or partial refund. But, if you cancel within 30 days, you may not be eligible for a full or partial refund.